A Front Desk Agent is the primary point of greeting for guests at a resort. They are responsible for providing excellent customer service, managing check-ins and check-outs, and resolving guest issues. Furthermore, they often perform tasks such as answering phone calls, booking rooms, and providing information about the hotel and its services. Co
A Guest Services Associate is the greeting ambassador for guests at a hotel. Their responsibilities include welcoming arrivals, processing payments, and offering details on facilities. They also address inquiries and strive to create a memorable experience for every visitor. Clear and concise communication is vitalA friendly and professional demea
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